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Forever Uplift Network — FAQs

Find answers to common questions about our services, loans, and how we support your financial journey.

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Top questions — And answers

Find answers to common questions about our services, loans, and how we support your financial journey.

What loan or financial services products do you offer?

Fun Uganda, we offer emergency, personal, and business loans to our customers. We also offer device financing solutions.

How do I apply for a loan with Fun Uganda?

You can apply for a loan by visiting our website, contacting our customer service team, or visiting one of our branches.

What are the eligibility criteria for obtaining a loan from Fun Uganda?

To be eligible for a loan, you typically need to meet our age, income, and credit score requirements, as well as provide necessary documentation.

What are the loan types and terms?

Emergency: up to 7 days. Personal: up to 15 days. Small Business: up to 30 days. Typical amounts: Individuals UGX 50k–150k, Small Businesses UGX 100k–500k.

How do I repay?

Use the app (tap "Pay") or repay in person at Namasuba Central. Repayment instructions are provided with each loan, or you can repay by dialing our USSD code: *217*146#.

How long does it take to get loan approval?

Once your application meets our eligibility criteria and all required documents are submitted, loan approval is typically immediate.

Can I repay my loan early?

Yes! You can make early repayments through the app, USSD code, or at any of our branch locations without any penalties.

Is my personal information safe?

Absolutely. We protect your data with the highest security standards and comply with privacy regulations. Your information is never shared with unauthorized parties.

Are there fees and interest rates?

Yes. Loans have transparent interest rates, minimal fees, all costs are clearly explained, and there are no hidden charges.

Application Steps

  1. Open a Loan Processing Account
  2. Submit Your Loan Application
  3. Provide Documents and Security Details
  4. If your application meets our criteria, our team will approve your loan immediately.

This process typically takes 30 minutes to 1 hour, but in some cases may take up to 24 hours to complete.

Start applicationHow to Apply

Application Requirements

  • Identification: National ID or Passport; Trade License or Permit (if applicable)
  • Proof of Income and Address: Documents showing your earnings and residential address for verification.
  • Valid Contact Details and Guarantors: Active phone/email and trusted guarantors to support your application.

Your information is used solely to process your application, kept securely, and requirements may vary depending on your application.

How to Make Payments

  • Via FUN Mobile App: Navigate to the “Make Repayment” option to complete your payment.
  • In-person: Visit any of our nearest offices to repay directly.
  • Offline via USSD Code: Dial *217*146# to make a repayment.

    Note: All payments are issued with a receipt for your records

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Transforming financial opportunities into real success for everyone, empowering individuals and small businesses to grow and thrive with confidence.