Privacy & Data Handling At FUN

Forever Uplift Network protects and handles your personal data securely. At FUN, we don’t just collect your information — we protect it. We ensure the highest level of security, privacy, and confidentiality for all the data we manage.
Your identity and personal information are always safe with us.
Read our full Privacy Policy and Data Handling Practices below.

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What we collect

Personal Identification Data: Includes your full name, date of birth, national ID/passport number, contact details, and address — used to verify your identity and comply with financial regulations (KYC).
Financial and Transaction Data: Includes income details, loan records, borrowing history, and transaction activity — all essential for assessing eligibility and managing your financial profile.
Device and Usage Information: Collected when you access our services online or through the mobile app, such as device type, IP address, browser, app version, and usage patterns — used to improve performance and security.
Communication and Support Records: Includes messages, feedback, call logs, and support inquiries — to help us provide better customer service and maintain accurate communication history.

We collect only what’s needed to process your request and help you quickly.

How we use your data

1
To Process Loan Applications
We use your personal and financial information to verify identity, assess eligibility, and determine suitable loan products.
2
To Improve Our Services
Your data helps us analyze trends, enhance user experience, and develop better financial solutions tailored to your needs.
3
To Communicate With You
We use your contact details to send important updates, account alerts, loan reminders, and promotional offers (where applicable).
4
To Ensure Security and Compliance
Your information is used to detect fraud, comply with legal and regulatory requirements, and maintain the safety of our systems and users.

Your Trust, Our Priority
At FUN, we value your trust above all. Your personal and financial information is handled with the highest level of confidentiality and security. We are committed to maintaining transparency, protecting your privacy, and using your data responsibly to serve you better.

Access & Correction

Ask to see or correct your info.

Request data copy

Delete or Close

Request removal or account closure.

Request deletion

Limit or Object

Tell us if you want limited processing.

Tell us

We’ll confirm actions within our typical 5-minute response window during office hours.

How long we keep data

Forever Uplift Network retains customer information for a minimum of 10 years, in accordance with regulatory and financial compliance requirements. This retention period allows us to meet legal obligations, resolve disputes, and maintain accurate financial and audit records.

After this period, data is securely deleted or anonymized to protect your privacy, unless further retention is required by law or ongoing services.

How we protect it

Encrypted storage & TLS for transit
Access controls & staff training
Regular backups

Who we share with

Forever Uplift Network values your privacy and handles your data responsibly. We only share your information with authorized third parties when it is necessary for legitimate business, operational, or legal purposes. Below are the main categories of entities with whom we may share your information:

1. Regulatory and Government Authorities

We may disclose customer information to government bodies, law enforcement agencies, or financial regulators when required by law. This includes compliance with anti-money laundering (AML) regulations, tax obligations, or court orders. Such disclosures ensure that we meet our statutory and legal responsibilities as a licensed financial service provider.

2. Credit Reference Bureaus

To evaluate your creditworthiness and manage lending risk, we share necessary information with recognized credit reference agencies. These agencies help verify your credit history, repayment behavior, and financial standing. In return, your borrowing performance with us may also be shared to help maintain accurate credit profiles across the financial system.

3. Service Providers and Contractors

We work with third-party service providers who help us operate efficiently and securely. These may include:

Payment processors – to manage and verify financial transactions.
IT and cloud service providers – to store, secure, and process data.
Customer communication platforms – to send updates, alerts, and notifications.
Verification partners – for identity and document validation.

All our partners are bound by strict confidentiality and data protection agreements that align with our privacy standards and legal obligations.

4. Auditors, Legal Advisors, and Consultants

We may share data with professional advisors to help us maintain compliance, conduct audits, or resolve legal issues. These experts are granted limited access to data strictly for the purpose of fulfilling their professional duties.

5. Affiliated Companies within the Forever Group

As part of the Forever Group, we may share certain data with our affiliated entities for operational efficiency, support services, and integrated financial offerings. All shared data remains protected under the same security and confidentiality principles applied across the group.

6. In Case of Business Transfers

In the unlikely event of a merger, acquisition, or restructuring, customer data may be transferred to the new entity. However, such transfers will always comply with applicable data protection laws and ensure your rights remain safeguarded.

We do not sell, rent, or lease personal information to third parties for marketing or unrelated purposes. Every data-sharing activity is governed by confidentiality agreements and conducted with the highest standards of data protection and integrity.

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